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What should I do if I did not receive points for a hotel stay?
If you do not believe you were correctly credited for a hotel stay, you must contact Member Services within six months of that stay or other earning activity. On www.radissonrewards.com, select “My Statement” and review transactions to confirm your stay has not posted. If not, select ‘Missing a transaction for a recent stay?’ and complete the stay information. Or you can call the Radisson Rewards Member Service Center: